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How Does Our Consignment Work?

Need a little extra shopping money, spring cleaning, or going green?

If any of these describe you, then the following is what you need to know to get started consigning with Carefree Consignment.

When can I consign?

We accept items by Appointment only.  Please call 623-888-4452 during business hours.  We take appointments between 11am-3pm Tuesday-Saturday at our Carefree location only.

OR DROP/DASH:
For our established consignors we offer a Drop/Dash service. You can drop off any potential consignments any day of the week and at any time. However, if you decide to use this service, please remember the rules:

1. Any items we decide NOT to consign will be donated without exception. You will not be able to pick-up items we decided not to consign.

2. We will not save or return your hangers, so use ugly hangers.

3. We DO NOT call you with a list of the items we decided to take. However, once we input your items into your account you will receive
an email listing the items we decided to sell. Keep in mind, that we donate the items we feel will not sell.

 

Some key things to remember when consigning with us are:

CONDITION OF YOUR ITEMS:
Great quality. No stains. No rips. No smells. Laundered or freshly cleaned. WRINKLE free and on hangers. No pilled, worn, shrunken or altered clothing. Items that smell of cigarette smoke will not be accepted. 

ON HANGERS:
Items must be brought into our store on your own personal hangers. These hangers will be returned to you immediately while we go through your clothes. It’s not about the hanger so much as the way the item was brought in. We do not look at clothes shoved, or even folded in a trash bag. We REQUIRE they be brought in on hangers. This also helps avoid the steaming fee as mentioned above.

WHAT BRAND/CONSIGNMENTS WE ACCEPT:
Ladies name brand clothing (sizes 0 – 16), handbags, shoes, boots, belts, scarves, evening dresses and jewelry. Current styles within the last 3 years AND in the season, we are currently accepting (call store). Carefree Consignment will make final decision on whether or not an item is accepted and the selling price. Prices are based on what the item (or like item) is selling/SOLD for on eBay, Postmark, The RealReal, or what the best price is to move the item.

 BRANDS/ITEMS WE DO NOT TAKE:
We do not take anything from Forever 21, Old Navy, Kohl’s, Costco, Discount stores, Target, Wal-Mart, wedding dresses, out of season items (call store for what season we are accepting). No undergarments, swimsuits or business suits. With that said, we do like a few vintage items that are “true” classics. We always like to look at what you have.

 

Please understand that saying no to one or more of your items is the hardest part of our job. Our customer’s preferences must be our selection guidelines.

What Kind of Home Décor do you take?

We accept quality decorative home accessories such as lamps, pictures, art, statues, quality vases, silk arrangements, wall sconces, pillows, etc..

 

Items must be in sell-able condition. No dust or damage. Please inspect and clean before bringing it in.

We do not accept electrical appliances, kitchen gadgets, bed linen, crafts, antiques, rugs (except Southwest or Cowhide), china, crystal, chandeliers, china cabinets, armories, over-sized dining sets.

What won’t you take?

Wrinkled, pilled or stained clothing. We do not dry clean, press, or steam.

Dated items, tops with shoulder pads (You can remove them if the item is really great)!

Maternity clothes

Bridal gowns, swimwear, exercise outfits, shorts, golf wear

Children’s anything

Lingerie No underwear will ever be consigned.

Formal Wear

Business Wear

Brands such as Target, Walmart, Hanes, Faded Glory, H&M, Forever 21, ect.

Which brands sell the best?

Jonny Was, Double D, Ann Taylor, Chanel, Louis Vuitton, Prada, Gucci, Dolce & Gabbana, Pucci, Chloe, Christian Louboutin, Balenciaga, Fendi, Marc Jacobs, DVF, YSL, Manolo Blahnik, Dior, D&G. Just to name a few. We also love Chico’s, Bebe, St. Johns, Jones New York, Ralph Lauren, J.Jill, J.Crew, North Face, Patagonia, Ibex, REI, Prana, Coldwater Creek, GAP, Hollister, American Eagle, Black/White, Rock and Republic, Seven for all Mankind, Talbots, Bannana Republic, and Anthropology. Remember…, if it is cute, unique, and quality we’’ll try it!

How do you establish pricing?

We set our prices based on the following criteria: label, condition, age, worth, and demand. Our goal is to get the best possible price for you.

We reference similar items in our data base and consult the internet.

What percentage do I receive?

50% of selling price.


How do I get paid?

Payments are made once your account reaches $25.00. You may come in anytime to collect or if you are out of state, we can mail it to you for a $1.00 fee. 

What is the length of the consignment Period?

Items are on consignment and displayed for 90 days, longer at store discretion. After the consignment period ends, it is the consignor’s responsibility to reclaim any unsold items should you want them back. 

Unsold items not picked up within 10 days of the return email will become property of Carefree Consignment who can donate to a charity of our choice.  

How many items may I bring in?

You may bring in up to 20 of your best-chosen clothing items per Month and any number of accessories.

The 20-item limit only pertains to clothing. 

How can I consign furniture?

Furniture may be brought to us by appointment only and must be approved for consignment by photos beforehand. Any items brought in without consent may be rejected and must be removed at the owner’s expense or donated within 48 hours of drop off.

Items MUST be clean and not damaged, or we will refuse delivery.

Email us a photo and description of your piece or bring us in a photo.

Furniture is on consignment for 90 days, longer at store discretion.

Your items will be subject to any sale the store holds. Items nearing the end of their consignment period will be reduced 30-50%.

Should your items not sell, the removal is your responsibility. We will email you when your furniture items expire and need to be removed. You will then have 10 days to remove the item or we will donate it to a local Animal Shelter.

Are there pickup and delivery services available?

We will be happy to assist you with a referral to a moving company to transport your larger items to and from the store.

What happens if I can’t pick up my furniture purchase the day, I bought it?

We give you 5 free days to pick up your purchased items after that, there is a $10.00 charge per day. If not picked up after 3 weeks, it is considered abandoned and reverts back to store property to be resold or donated.

What if I cannot pick up my furniture by the expiration date?

If you are unable to pick it up within 10 days, there is a $ 25.00 fee per week that will be deducted from your acct. If no money is in your account, then you can make a check out to Carefree Consignment due before it can be removed from the store. Please understand that our cost per square foot is very high and we always have people waiting to bring their furniture in. If you would like to donate it if it has not expired, then please let the Sales Associate know your wishes and we will donate it on your behalf to Freed Spirits Animal rescue.

Why didn’t they take all my items?

Please understand that in order to accept an item in our store, we must be confident that we can sell it (“wearable” and “sell-able” are very different). It is our goal and job to make money for you! Based on experience and training in the fashion industry we know what will and will not sell. We may agree that the dress you brought in is stunning or the business suit is fabulous, but not consign it because we know it won’t sell in this area. The world of fashion is a seasonable one. While we may not be able to accept a strapless dress in the winter, we may be looking forward to accepting such an item during the spring or summer. Sometimes we find ourselves overstocked with certain items and therefore be extremely careful about what items we accept into our store. At other times, we may find ourselves with plenty of room and eager to accept a wider variety of items.

How long will credit stay in my account and be available to me?

Consignors must use the credit in their acct within one (1) year. If there has been NO activity in your account within one year, your credit will be forfeited, and your account will be removed from our data base to ensure continued room for new consignors.

What if my clothing is wrinkled when I bring it in?

Please bring your items in freshly laundered, pressed, on hangers and ready to go out on our racks. We do not steam or clean any items. If they are wrinkled or stained, we will not accept them. Thank you for understanding.

What if my furniture needs to be polished and its finish color touched up?

We would like your items to be ready to go out on the sales floor. We will clean any prints from the moving process but will not accept anything that is stained, has pet hair or dust.

How do I get there?

CAREFREE CONSIGNMENT is located at 100 Easy St in Carefree AZ. We are inside the Carefree post office building.  Our second location is located at 6070 E Cave Creek Rd in Cave Creek, AZ. 

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